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Haven’t Received Fitbit Replacement

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‎07-21-2020 22:27

‎07-21-2020 22:27

Hello,

 

I had troubles with my Fitbit Versa 2 and after going through customer support, I was emailed instructions for a replacement and shipped my Fitbit. It has been over three weeks now and I haven’t received any updates or documentation like a tracking number etc. For my shipment of my Fitbit, it says on the tracking number that it was delivered.

 

Just curious if anyone else had this issue. I’ve tried emailing them back and I get an automatic response. 

Thanks,

Quincy.

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‎07-21-2020 22:48

‎07-21-2020 22:48

Hi @QuincyZarn  I've notified a moderator to stop by to see if they can give you assistance in this. They can tell you more about the status of your Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

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