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Heart Rate Tracking Stopped Working on Fitbit Versa 2

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‎01-26-2020 05:49

‎01-26-2020 05:49

Hi Fitbit Team, 

 

The heart rate tracking sensor stopped working on my newly purchased Fitbit Versa 2. I have tried factory resetting my Versa 2 but the problem still persists. How can I resolve this issue?

 

Thank you.

 

Regards,

Bosco

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‎01-26-2020 11:20

‎01-26-2020 11:20

Contact Customer Support.

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