Welcome to the Fitbit Community @Keldapar. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the details of the issues you're experiencing with your Fitbit Versa. I appreciate your efforts to troubleshoot the issues with the heart rate monitor, notifications and syncing. Thank you for taking the time to contact Customer Support. I am sure they tried to help you in the best possible manner, each case is reviewed individually and the solution that's being provided is based on the Fitbit Warranty. I'd suggest to keep communication open with our team if you have any additional questions since they have already all the details and special tools to continue assisting you.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
