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Help. Issues with set up.

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‎11-22-2018 22:19

‎11-22-2018 22:19

I just bought my versa. I have it in the charger, but it isnt showing how charged it is, only the fitbit screen. It has been charging for about 1.5 hours, but it will not allow me to set it up. Is that what it should be doing? 

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‎11-23-2018 00:42

‎11-23-2018 00:42

You shoukd be able to set it up as it charges. Have a read of THIS Help Article on set up problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-23-2018 00:50

In response to NellyG

‎11-23-2018 00:50

Hi. Thank you. Yes I have. It seems to be an issue with the fitbit, not my android. It will go into the fitbit screen then go black. It doesn't do anything else. I have tried resetting it, but that hasn't worked. I am going to let it charge overnight ( I think it is charging. It is in the dock.) Hopefully, i can set it up after a longer charge.  Thanks again. 

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