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Using Versa on iPhone XS Max & Sammy G Note9

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‎11-20-2018 22:46

‎11-20-2018 22:46

I noticed that on the iPhone it doesn’t sync very well. Every time I switch on the “All-day sync.” It will say that my device is not connected to the watch which is actually connected. I just have to restart the phone & is OK but it will repeat itself later.

 On the Note 9 I do not have this problem at all. 

Thank you. 

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‎11-20-2018 23:29

‎11-20-2018 23:29

Conversely, my versa will not connect to my Samsung S9 Note at all. ;/

is it compatible? I presume so if yours works fine 

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‎11-22-2018 23:45

In response to missleigh94

‎11-22-2018 23:45

Try doing this & last night I did it to my iPhone XS Max after I had posted that I had syncing issues.

1/ Remove device from Fitbit app.

2/ Delete Fitbit app from phone. 

3/ Reinstall Fitbit app & log in again.

4/ Pair device to phone again & sync. 

So far so good iphone is syncing & at least it doesn’t say device is NOT connected to phone even though it is when you turn on the “All Day Sync.” 

Thank you & have a nice weekend. 

 

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