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Help!! My Versa just stopped working 😞

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‎12-14-2019 18:14

‎12-14-2019 18:14

So my Versa was working great up til about a week ago, my battery started draining really quick all of a sudden.  Then today, i put it on the charger and about 1 hour later I checked it and it was on fire.  Like the face and the back were really hot!! And it was dead...won’t turn on.  Any ideas??? I can’t live without my Fitbit!!! 😩😩

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‎12-15-2019 01:52 - edited ‎12-15-2019 01:52

‎12-15-2019 01:52 - edited ‎12-15-2019 01:52

Oh no, it appears your precious tracker has internal damage. Is it under warranty? Then it's possible to contact the Fitbit Support Team. It's up to them to decide regarding warranty.

 

It's possible to set up "MobileTrack": How do I use Fitbit MobileTrack? to keep tracking your steps with your phone, keeping track of activities by logging manually.

 

Best Wishes 🍀

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‎12-15-2019 06:28

In response to SunsetRunner

‎12-15-2019 06:28

That was my fear!! Thank you!

Sent from my iPhone
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