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Hourly Activity Not Syncing

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‎02-16-2022 09:03 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

‎02-16-2022 09:03 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

My Fitbit app is not syncing my Hourly Activity properly with my Versa 3. My app shows something completely different than my watch. Please see attached. I have tried clearing cache and storage data. 

20220216_115858.jpg

 

Screenshot_20220216-115935_Fitbit.jpg

 

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‎02-16-2022 09:14

‎02-16-2022 09:14

Hi @lizakmac  - this can happen.

 

It seems that the information is perhaps first uploaded to the Fitbit servers and then downloaded which takes time because not only can there be a discrepancy, at times the underlying data may be at a different level than the summary. Though if you wait it should all synchronize?

Author | ch, passion for improvement.

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