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Hourly Steps does not appear on Today screen, even when enabled in settings

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When I swipe up on my Versa to see [Today] information, the [Hourly Steps] info is not there, even though it is selected in the [Today] settings. In fact, when [Hourly Steps] is the ONLY thing selected in settings, the [Today] screen is completely blank other than the [Settings] button itself.

 

I've tried resetting the Versa but it made no difference.

 

I've tried removing [Hourly Steps] from settings and then re-adding it, but that didn't work either.

 

Suggestions?

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5 REPLIES 5

I'm having a problem today in that my sleep data will not show for last night...is there a general Fitbit problem I wonder?

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My problem today is that the data on my device isn’t the same as in the app. My hourly activity on the device is accurate. In the app I sat down today from 06.59am till 1.38pm 😅. I had 13.831 steps today, and my calories are only 1684. What’s wrong today?!

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Hi Donna84,

My sleep doesn’t show on watch or app! Everything else is OK. Weird!
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I am having issues with the Today screen too. It won't update my sleep, food, water or exercise stats. My fitbit app is also having issues synching/connecting to my Versa and connecting to wi-fi over my phone. I'm also having issues with some of my 3rd party apps (Med ID), it won't show current information.

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Faced same problem. ‘Today’ screen on the Versa device does not display ‘Hourly steps’ section. 
It got fixed after enabling ‘Reminders to move’ in the phone app.

might be late but hoping this will help new users!

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