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How do I add apps to my Versa?

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‎06-09-2018 18:28 - last edited on ‎06-11-2018 08:40 by Moderator Alum

‎06-09-2018 18:28 - last edited on ‎06-11-2018 08:40 by Moderator Alum

Hello!

 

I just got a Fitbit Versa. I thought I was tech savvy but I'm stumped. I don't understand why none of the apps listed in the Fitbit app (the apps you can put on your device) all say they do not support the apps. I can't even add a clock face! So, now I have a $200 something that doesn't do anything? I'm really confused and frustrated. I've been working on it for over an hour and zero apps are compatible. I have Samsung Galaxy 8+. I can't figure out how to get anything to work! Aarrgh! Can anyone help? Thank you!

 

 

Moderator edit: subject for clarity

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‎06-10-2018 10:09

‎06-10-2018 10:09

Which phone is the app on, so we know which of the 4 possible Fitbit app versions we are referring to? 

 

Of hand it makes no Spence and im not sure if i understand. Could we get a screenshot? 

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‎06-11-2018 08:42 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

‎06-11-2018 08:42 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

It's great to see you here @wncmtns70 and @Rich_Laue thanks for stopping by.

I would like to know if you keep having issues downloading apps to your Versa? I recommend taking a look at the How do I install and manage apps on my Fitbit watch? help article and follow the instructions provide there. Also, can you provide me with some screenshots of the app you want to download?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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