How do I change the clock format on my Versa 3?

[Hockeydad62]

how do I set the 24 hr clock 

I cannot locate the settings wheel 

I have gone to every location and cannot find it. 

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Hockeydad62  read this article. click to go there. You can also change the time on the website dashboard. Might be easier for you.

[MarreFitbit · Accepted solution]

Hi there, @Hockeydad62. Welcome to the Community Forums. @Odyssey13 Thanks for your help!

Please note the changes need to be done through the fitbit.com dashboard on line and not the Fitbit app. If you're looking for these settings in the Fitbit app, that would explain why you couldn't find them. 

With that being said, please log into your Fitbit account at fitbit.com. Then, follow the steps below:

1. From the fitbit.com dashboard, click the gear icon > Settings > Personal Info.
2. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units.
3. Click Submit and sync your device.

However, if your Versa 3 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device?