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How do I display Heart rate during running?

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‎09-25-2018 19:57

‎09-25-2018 19:57

My versa stop tracking heart rate during running. It’s only track peace and distance even I set HR tracking on my device.

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‎09-26-2018 08:44

‎09-26-2018 08:44

Hello @Yaoyao, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for taking the time to post your question. Please note that when you're about to start a "Run" exercise on your Versa, you can tap on the gear icon on the top left corner of the screen. In here, scroll down and tap on "Customize Stats". In here, I would like to suggest you to scroll down and tap on Bottom Stat until you see Heart Rate displayed, then tap on the left button on the Versa to get back to the exercise screen, then start your Run. If you're not able to see Heart Rate on the options for the Bottom Stat, tap on Middle Stat and make sure the checkbox for Heart Rate is enabled. 

 

I hope this can be helpful, give it a try and let me know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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