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How do I prevent my Versa 3 from losing data if I cannot sync?

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‎10-17-2022 18:19 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

‎10-17-2022 18:19 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

I need to unpair my Versa 3 temporarily overnight for a medical test that will need access to my Bluetooth on my iPhone. How do I do this without losing data? 

 

 

Moderator Edit: Clarified subject

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‎10-18-2022 09:02 - edited ‎06-27-2023 10:23

‎10-18-2022 09:02 - edited ‎06-27-2023 10:23

Hello there, @Cyfurd. Thanks for stopping by in the Community Forums. 

Regarding to your inquiry, please note most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. If you need to unpair your Versa 3 from your Fitbit account and phone's Bluetooth settings, please make sure to sync your Versa 3 before doing so to avoid losing any data.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-18-2022 09:02 - edited ‎06-27-2023 10:23

‎10-18-2022 09:02 - edited ‎06-27-2023 10:23

Hello there, @Cyfurd. Thanks for stopping by in the Community Forums. 

Regarding to your inquiry, please note most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. If you need to unpair your Versa 3 from your Fitbit account and phone's Bluetooth settings, please make sure to sync your Versa 3 before doing so to avoid losing any data.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer