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How do I remove the PIN from my Versa 3?

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‎09-03-2023 01:10 - last edited on ‎09-04-2023 06:43 by Fitbit Moderator

‎09-03-2023 01:10 - last edited on ‎09-04-2023 06:43 by Fitbit Moderator

How do I remove the pin from my versa 3 as it takes too long to enter when im playing sport

Moderator Edit: Clarified subject

 

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‎09-04-2023 06:49 - edited ‎09-04-2023 06:50

‎09-04-2023 06:49 - edited ‎09-04-2023 06:50

Hi there, @shepperd. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

Please note there's no way to get rid of the PIN feature once it has been set up, you can instead, change it or reset it. For more information, see How do I unlock my Fitbit device with my phone?

Maria | Community Moderator, Fitbit


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‎09-04-2023 22:29

In response to MarreFitbit

‎09-04-2023 22:29

I can now access my phones features so I must have gotten rid of the PIN .  Its still needed to access my wallet which is ok. 

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‎09-05-2023 03:33

In response to shepperd

‎09-05-2023 03:33

@shepperd Thanks for getting back and the details provided. 

As mentioned above, the PIN cannot be removed completely unless a factory reset is performed. Nevertheless, if you only want to be prompted to enter your PIN code when you're ready to make a contactless payment, change the device lock setting to Enabled for Fitbit Pay Only or Enabled for Google Wallet Only.

Maria | Community Moderator, Fitbit


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