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How do I set up Find My Phone app?

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‎04-25-2023 13:47 - last edited on ‎04-26-2023 08:42 by Fitbit Moderator

‎04-25-2023 13:47 - last edited on ‎04-26-2023 08:42 by Fitbit Moderator

How can I set up find my phone?

 

 

Moderator Edit: Clarified subject

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‎04-26-2023 08:45 - edited ‎06-16-2023 05:46

In response to LZeeW

‎04-26-2023 08:45 - edited ‎06-16-2023 05:46

Hi there, @Lmsmom. Welcome to the Fitbit Community Forums. @LZeeW Thanks for trying to help!

Please keep in mind the following requirements in order for the Find Phone app to work properly:

  • Your smartwatch must be connected (“paired”) to the phone you want to locate.
  • Your phone must have Bluetooth turned on and be within 30 feet (10m) of your Fitbit device.
  • The Fitbit app must be running in the background on your phone.
  • Your phone must be turned on.

To find your phone:

  • Open the Find Phone app on your smartwatch.
  • Tap Find Phone. Your phone rings loudly.
  • When you locate your phone, tap Cancel to end the ringtone.

If the issue persists, see How do I troubleshoot apps on my Fitbit device? 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎04-26-2023 07:34

‎04-26-2023 07:34

Hello @Lmsmom and welcome to the Community.  What model Fitbit do you use?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-26-2023 08:45 - edited ‎06-16-2023 05:46

In response to LZeeW

‎04-26-2023 08:45 - edited ‎06-16-2023 05:46

Hi there, @Lmsmom. Welcome to the Fitbit Community Forums. @LZeeW Thanks for trying to help!

Please keep in mind the following requirements in order for the Find Phone app to work properly:

  • Your smartwatch must be connected (“paired”) to the phone you want to locate.
  • Your phone must have Bluetooth turned on and be within 30 feet (10m) of your Fitbit device.
  • The Fitbit app must be running in the background on your phone.
  • Your phone must be turned on.

To find your phone:

  • Open the Find Phone app on your smartwatch.
  • Tap Find Phone. Your phone rings loudly.
  • When you locate your phone, tap Cancel to end the ringtone.

If the issue persists, see How do I troubleshoot apps on my Fitbit device? 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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