help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I unlock my Versa 2?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2021 10:16 - last edited on ‎01-17-2021 11:50 by Fitbit Moderator

‎01-16-2021 10:16 - last edited on ‎01-17-2021 11:50 by Fitbit Moderator

My Versa would not display all the options.  It says I need to unlock it with my phone.  I have no idea how to do that.  Can someone assist me with this problem?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-17-2021 11:49 - edited ‎09-25-2024 13:05

‎01-17-2021 11:49 - edited ‎09-25-2024 13:05

Hi there @2muchstress, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

To solve this issue, please see How do I unlock my Fitbit device with my phone? 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎01-17-2021 12:30

In response to MarreFitbit

‎01-17-2021 12:30

I cannot find device lock in my app

Sent from my iPhone
Best Answer
0 Votes