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How do I unlock my Versa?

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‎01-31-2023 06:09 - last edited on ‎01-31-2023 15:55 by Fitbit Moderator

‎01-31-2023 06:09 - last edited on ‎01-31-2023 15:55 by Fitbit Moderator

Hi 

 

So my Versa locked itself after too many incorrect PIN attempts. It displays “Unlock with your phone” only in the app it doesn’t actually connect so I can reset the PIN.


Any suggestions?

 

Edit: Nevermind — I put it on to charge and it was fine 😅

 

Moderator Edit: Clarified subject

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‎01-31-2023 15:57 - edited ‎03-16-2024 11:06

‎01-31-2023 15:57 - edited ‎03-16-2024 11:06

Hi there, @minibarviolas. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue. Thanks for sharing the outcome! 🙂

For more information about this issue, see How do I unlock my Fitbit device with my phone? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-31-2023 15:57 - edited ‎03-16-2024 11:06

‎01-31-2023 15:57 - edited ‎03-16-2024 11:06

Hi there, @minibarviolas. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue. Thanks for sharing the outcome! 🙂

For more information about this issue, see How do I unlock my Fitbit device with my phone? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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