How do I unlocked my Versa 3?

[MPSAMPSAMPSA]

I forgot my PIN number on my versa 3. Any way I can reset it?

Moderator Edit: Clarified subject

[cph015]

according to the manual, you can reset your pin in the Fitbit mobile app

[MarreFitbit · Accepted solution]

Hi there, @MPSAMPSAMPSA. Welcome to the Community Forums. I'm sorry to hear about your Versa 3.

As @cph015 has mentioned, if you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit device with your paired phone.

To unlock your device with your phone:

1. In the Fitbit app, tap the Today tab > your profile picture > your device image.
2. Tap Device Lock.
3. Find the option to reset your PIN code.

Note that after you reset your PIN code, you must add your cards to Fitbit Pay as if you were setting it up for the first time.

For more information, see How do I use the device lock on my Fitbit device?

Hope that helps. 

[MPSAMPSAMPSA]

Thank you!



Sent from my Galaxy

[MarreFitbit]

@MPSAMPSAMPSA Anytime! 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

[Mayazule]

When I go to Device Lock it ask me for the pin. And I forgot it. How can I reset it. I don't see option reset pin cause I need pin in first place.

Thanks