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How to cancel order?

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‎07-05-2021 23:51

‎07-05-2021 23:51

I had ordered sense last week from the fitbit india website. Biggest mistake ever. I still have no tracking number. There is no customer care to contact for information. The "live chat" doesn't work. How do I cancel my order to get my money back?? 

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‎07-06-2021 06:47

‎07-06-2021 06:47

Hi, welcome to the Community forums, @Rtpajan. 

 

Thank you for sharing all this information about what you experienced with your product order. 

 

It seems that you were able to chat with the Customer Support team, but the chat got disconnected. If you're not able to get connected via chat, keep in mind you can also write us an e-mail or give us a call for further assistance. You can find the contact information here. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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