How to configure Fitbit Pay on iOS when asked for Touch ID?

[HobsonG]

Hi. I have a Versa with the NFC Chip. When I select the wallet icon on the Versa Account from my iPhone 7, it responds with 'Touch ID for Fitbit. Fitbit requires Touch ID or passcode authentication to secure your digital wallet.' with a cancel button at the bottom of the dialog box.

I have Touch ID set to on to open/unlock the iphone, I even put a passcode/Device Lock on the Fitbit.

Where do I go from here to setup the "Fitbit Touch ID"?

Greg

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @HobsonG, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this situation to my attention, I understand your concern about the relation between Fitbit Pay and Touch ID. At this moment, when you first start setting up Fitbit Pay you will receive this pop-up:

To proceed, please touch the home button on your iPhone so the Fitbit app can continue the process after recognizing your fingerprint. If you have set up a "device lock" it's possible you will be asked to type in the code as well. 

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply. 

[Rudysroost]

That works but it is not obvious.

[MarcoGFitbit]

Hello @Rudysroost thanks for joining the conversation, it's great to have you on board the Fitbit Community. 

I appreciate you have joined us and let us know the information provided on this thread was helpful to you. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[Em_Dm]

Hello. I can’t access my wallet as my Touch ID on my iPhone 6 is faulty so it doesn’t recognise my fingerprint anymore. How do I bypass this and just use a passcode?

Edit: nevermind! It seems to have sorted itself out!