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How to connect Fitbit Versa to UHC Motion Program

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‎07-03-2019 09:16

‎07-03-2019 09:16

Does anyone know how to connect Fitbit Versa to UHC motion program? This particular device is not listed in UHC motion program page/application

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‎07-04-2019 16:36

‎07-04-2019 16:36

Welcome to the Fitbit Community @Haaris.

 

I am glad to assist you with your inquiry about connecting your Fitbit device to the UnitedHealthcare Motion Program. You can find more information in this help article: What should I know about using my Fitbit device with the UnitedHealthcare (UHC) Motion program?

 

Since the Fitbit Versa is not listed on the page, I've gone ahead and escalated your case to our Support team, for them to assist you further. Please keep an eye on your inbox.

 

I'll be around if you need further assistance.

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-19-2019 13:26

In response to LiliyaFitbit

‎11-19-2019 13:26

Can you assist me with this as well? I am not able to do this either.

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‎12-05-2019 13:58

In response to LiliyaFitbit

‎12-05-2019 13:58

I am not able to connect my fitbit versa to UHC Motion application either. Could you include me in any communications as well?

Thanks!

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‎12-30-2019 12:30

In response to LiliyaFitbit

‎12-30-2019 12:30

I just got a Fitbit Versa 2.  Any word on when you will support functionality for the UHC Motion Program?  It seems odd that you support the Charge 2 and 3, but no Versa.  Please let me know as I am thinking about returning and gettting an iWatch which is supported.


Thanks,

Fred

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‎04-17-2020 23:17

In response to LiliyaFitbit

‎04-17-2020 23:17

I have UHC motion and a Fitbit versa, cannot get them to sync.  Any help will be appreciated!! Thank you!! 

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‎07-09-2020 09:47

In response to fred.semmer

‎07-09-2020 09:47

Hi - just curious if you ever got an answer to this? 

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‎07-09-2020 10:46

In response to Kdimi05

‎07-09-2020 10:46

No, I have never received a response from Fitbit regarding my inquiry.  It appeared from a prior post they provided assistance to connect the 2 devices but didn't provide steps to replicate.  It sounds like an internal team had to sync.

 

Thanks!

Brenda

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‎07-10-2020 12:39

In response to Kdimi05

‎07-10-2020 12:39

They apparently don't allow the Versa and UHC motion to work together.   Unfortunate really.  But no, I did not receive an answer from FITBIT, I googled on my own.  Hopefully they'll change it soon.  

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‎01-20-2021 06:27

In response to LiliyaFitbit

‎01-20-2021 06:27

Any news on getting versa to sync with UHC motions.  The charge 4 is okay but I really want to use my versa.  Is 2021 the year to make this happen?

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