How to delete Weight Badges?

[versagirl18]

I accidentally entered the wrong weight while editing my weight loss goal and was given a bunch of weight loss badges I didn't earn. I saw in another post that this problem has to be resolved by the support team. How do i get in contact with someone in the support team to fix this issue?

Moderator Edit: Clarified Subject.

[NellyG]

Follow this link Contact Support. Scroll to the bottom of the page and select Get Support

[versagirl18]

Thank you. They said they were not able to help me because deleting badges wasn't possible.

[MarcoGFitbit]

Hello @versagirl18, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you around @NellyG, thanks for all your help. 

@versagirl18, thanks for your participation in the Forums and for sharing your experience with us. I sincerely apologize for the response from our Support Team. At this moment, I've contacted our Support team on your behalf again so they can help you further. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

[Madisyd99]

I have the same problem.  Yesterday laying around I suddenly had 36K steps and I hadn't moved in a couple of hours.  Now I have several badges from yesterday that I can't seem to delete either.  Help in this would be great.   They had me enter driving to delete the steps.  

[MarcoGFitbit]

Hello @Madisyd99, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate you have taken the time to share your experience with us. Please note that at this moment our team is only able to help with Weight badges, not step-goal based badges. I sincerely apologize for the inconveniences you've experiences. At this moment, I would like to suggest you to restart your device and if you're still find it counting extra steps, please let us know so we can check this further. 

Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply.