help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to find out which Versa version I have?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2021 00:32 - last edited on ‎10-11-2021 07:01 by

‎10-11-2021 00:32 - last edited on ‎10-11-2021 07:01 by

I need to buy a new charger, but it depends of the version so: how do I know which Fit Bit smartwatch "version" I have: version 1 or 2? I bought it at the end of 2018

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
1 REPLY 1

‎10-11-2021 02:40

‎10-11-2021 02:40

Basically an original Versa has 3 buttons and a Versa 2 has one. However there are some intermediate versions with only one button.

Try the SimpleCheckUp app from the gallery it should tell you exactly, even the colour.

Author | ch, passion for improvement.

Best Answer