11-04-2018
08:16
- last edited on
11-07-2018
11:31
by
HeydyF
11-04-2018
08:16
- last edited on
11-07-2018
11:31
by
HeydyF
It says I have "No location information" and that I should go the the mobile app to set up weather. Not sure what it means. Help!!
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
Best Answer11-04-2018 10:19
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11-04-2018 10:19
@Socorro On your mobile phone, open Fitbit mobile app. Tap on Versa icon in the right top corner. Tap on Apps and scroll down to weather. Tap on it and tap on settings . Tap add city and enter the name of your city. Fitbit will search for it and show you the list. Tap on the name of your city on the list. Final step is to sync your Fitbit.
11-04-2018 10:19
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-04-2018 10:19
@Socorro On your mobile phone, open Fitbit mobile app. Tap on Versa icon in the right top corner. Tap on Apps and scroll down to weather. Tap on it and tap on settings . Tap add city and enter the name of your city. Fitbit will search for it and show you the list. Tap on the name of your city on the list. Final step is to sync your Fitbit.
11-07-2018 11:36
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-07-2018 11:36
Hey @Socorro, I hope you are doin' fine! If the weather for your current location doesn’t appear, check that you turned on location services for the Fitbit app. For instructions, see How do I allow the Fitbit app to use my phone's GPS? If you change locations, sync your device to see your new location in the Weather app. For further information about how to manage the weather app, take a look at this help article: How do I set up and troubleshoot apps on y Fitbit app?
Let me know how it goes!
11-08-2018 06:41
11-08-2018 06:41
Best Answer11-08-2018 10:30 - edited 11-08-2018 12:10
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-08-2018 10:30 - edited 11-08-2018 12:10
@Socorro you're welcome. 😊 I believe to get F you need to change all units associated with your account. Open Fitbit mobile app and tap on account icon in the top right corner next to your versa icon. Scroll down to advanced and tap. Open units and change all to imperial. Sync.
ETA: It seems that if you're an iPhone user you can change unit directly within the weather app. Check out this thread. If you're on Android then only option above.