01-13-2019 21:58
01-13-2019 21:58
I selected a new clock face to install but for some reason the installation keeps failing and it says try again later. However, it continues to keep trying to install, which is apparently blocking me from going back to my old clock face or installing a new one. When I press the left button it says “clock error” and tells me to go to the mobile app and install another clock. But when I do that it says it’s busy installing a clock and try again later. I have tried restarting the Fitbit without effect. (I just updated the OS - silly me to have tried two things in one night.). I need to stop the current clock installation but don’t know how to do it.
08-16-2020 01:12
08-16-2020 01:12
Thanks, this solved my clockface and my syncing problem
08-16-2020 08:47
08-16-2020 08:47
I cannot get the Versa 2 to have ANYTHING on the screen other than the Fitbit Logo. Tech support suggested i use a toothbrush to clean the brand new(it is brand new) charging contacts on the back of the watch???????/
02-25-2021 18:08
02-25-2021 18:08
Just worked for me too! Thanks!
04-12-2021 01:12
04-12-2021 01:12
Thanks,this worked for me 😊
01-02-2022 11:28
01-02-2022 11:28
This worked for me... Finally!
03-28-2022 04:52
03-28-2022 04:52
Having the same problem on sense have you found a fix?
07-15-2023 18:57
07-15-2023 18:57
I don't think the issue has been resolved. I am.having the exact same issue. I am however able to.use the clock I was already using.