I keep getting notifications from Pandora when a song changes

[BlueDogBlue]

Versa 4, all notifications for Pandora are turned off. I keep getting a notification on my phone every time a song changes.  How do I stop these if not from the Pandora app?

Moderator Edit: Clarified subject

[BlueDogBlue]

Sorry,  previous note...the notifications to my Versa 4, not phone..

[MarreFitbit]

Hi there, @BlueDogBlue. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that you are still getting notifications on you Fitbit device. I understand your concern, I will do my best to help you with this!

As a first approach, please keep in mind that if you're still getting notifications from Pandora it might be due to the notifications were not turned off properly. 

Disabling the 'Music Player' notification on the screen will remove the Pandora controls from the notification area as well as the lock screen. Try this instead:

- Tap the 'Music Player' section (not the toggle, but the words)
- Enable 'show notifications'
- Choose 'Alert' (instead of Silent)
- Disable 'Show as pop-up'
- For 'Sound' choose Silent
- Turn off 'Vibrate' 'Blink light' and 'App icon badges'
- 'Lock screen' set to Show content

Once you've done the above, please restart your Fitbit device and your phone. To restart your Fitbit device, see How do I restart my Fitbit device? 

[LZeeW]

@MarreFitbit   You mentioned a screenshot, but didn’t include it.

[BlueDogBlue]

Hi, thank you. The screenshot was missing from your email. Could you
please send it again?

[MarreFitbit]

@BlueDogBlue Sorry for the misunderstanding, I did not include any screenshot in my previous response. I only shared the steps you should follow. 

Thanks in advance! 

[BlueDogBlue]

The original message I received mentioned a screenshot but didn't have one.

[MarreFitbit]

@BlueDogBlue It was a typo from my ended, I apologize for that. Please try the steps I recommended and let me know if that works for you. 

Keep me posted. 

[LZeeW · Accepted solution]

@BlueDogBlue   You wrote that you use a Versa 4 (twice), but you added a Versa 2 label.  What model do you use?  The Versa 2 has a generic music player to control music playing on your phone.  The Versa 4 doesn’t.

[BlueDogBlue]

Versa 4. Had someone respond and resolved the issue yesterday. Thank you.