I put in the wrong email!

[SaBa2020]

Hi,

I recently placed an order for a Versa Lite as a birthday present to my wife, but I stuck in an incorrect email when I made the order (ended up combining my work email with my personal).

To make things a tiiiny bit more awkward, I didn't sign up to Fitbit website when I placed the order (so looking up "my orders" probably won't help here). The only reason I've made an account now is so I can find help and support in changing the email address on the order.

How do I go about changing the email on the order and asking for the confirmation email to be resent to the correct email address? The delivery address is fine and I have screenshots of the order confirmation alongside the order number, etc.

Kind regards,

SaBa2020

[Odyssey13]

 Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options