Inaccurate sync from yesterday-How do I get it to re-sync?

[53129]

My Versa sync shows that I only had    steps yesterday, and my workout and sleep data did not transfer. THe data is still on my watch, but won't transfer to the app.

How do i get it to reimport yesterday's data?

(iPhone 😎

[53129]

*958 steps transferred from yesterday, yest I had about 14,000 after my treadmill time.

[WavyDavey]

Hi @53129,

Try rebooting the phone, and see if that fixes it. If that doesn't, try un-pairing the bluetooth also.

[53129]

This did not change yesterday's data

[53129 · Accepted solution]

I had to go to settings and have my phone "forget" the Versa.

Then, I went to the app and removed the device.

Then I rebooted the phone.

Then i tried to re-add the Versa as a new device.

The app checked the web site data, and found the device.

When I re-added the Versa, it re-synced and captured the lost data

Success!