02-21-2019
10:52
- last edited on
02-22-2019
11:06
by
HeydyF
02-21-2019
10:52
- last edited on
02-22-2019
11:06
by
HeydyF
I had been wearing on my left wrist since I purchased. Only having off to charge and noticed a perfect square red spot on the top of my wrist .it was itching and red so I switched the watch to my other wrist. It has been a month and it still has not completely healed. Anyone else experienced this? I wasn't to be able to wear in my left wrist again because that's where I prefer. How can I prevent? I do all the things I'm supposed to do, not wear too tight, clean it, I take it off for showers. Please help!
Moderator edit: Subject for clarity
02-22-2019 11:15
02-22-2019 11:15
Hey @Rlp001, welcome to the Fitbit forums! I appreciate you have followed some tips to fix this inconvenience. Since this persists, I have escalated your case with our Support team so they can further assist you, so please keep an eye on your inbox.
Let me know how it goes!