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Incorrect calorie burn info

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‎01-29-2019 17:57

‎01-29-2019 17:57

Despite my trouble shooting, my versa is not recording calorie burned correctly for my work outs. 

Does anyone else have this problem or have trouble shooting ideas? 

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‎01-29-2019 22:54

‎01-29-2019 22:54

@Tonyabrd can you please elaborate? Does your Versa record your heartrate properly? Have you tried rebooting your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes? If you see gaps in hr recording, try toggling heart rate on your Versa (in the Settings app on your tracker) OFF/ON with a reboot in-between.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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