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Innacurate pace recorded by Versa.

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‎02-11-2019 09:55 - last edited on ‎02-12-2019 06:54 by Moderator Alum

‎02-11-2019 09:55 - last edited on ‎02-12-2019 06:54 by Moderator Alum

Basically my versa today has suddenly started giving totally inaccurate pace almost Twice as fast as it should be  I've generally had issues with the keeping the connected gps connected but the pace has always been somewhere within right area but suddenly it's completely wrong .I've tried all the fixes (reboot / reinstall app etc etc) has anybody else got this issue 

 

Moderator Edit: Clarified Subject.

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‎02-12-2019 07:00

‎02-12-2019 07:00

Hello @Pegomas1, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried to troubleshoot this issue. Would it be possible for you to check and let us know in which exercises your pace is showing incorrectly? Is it affecting only one of them or several? In the meantime and to address the issues you're getting when connecting with GPS, please check the following article and follow the troubleshooting steps listed here: Why isn't GPS working on my Fitbit device?

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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