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Is Fitbit Versa waterproof?

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‎08-13-2019 18:02 - last edited on ‎10-22-2021 11:57 by Moderator Alum

‎08-13-2019 18:02 - last edited on ‎10-22-2021 11:57 by Moderator Alum

I know I’m not the only one upset, disappointed and a little mad over the fact that Fitbit is still showing the Versa as waterproof. Clearly it’s not. Two times swimming the piece of garbage stops working. And nothing I can do because I’m 4 months past warranty date. I was offered 25% discount on a new one. Why would I purchase another??

Long story short I am spreading far and wide to tell people to not waste their money on this devise. 

 

 


Moderator edit: subject updated for clarity

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3 REPLIES 3

‎08-13-2019 23:22

‎08-13-2019 23:22

Hi @SheJ71  I am sorry you have had a problem, but just an alternate view - mine is swum in and showered in every day and hasnt missed a beat. The warranty is for a year in most places and if it failed after this time, then that is sad, but you can hardly expect the warranty to still be in place when the warranty document says it isnt

Fitbit Warranty

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-14-2019 08:31

In response to NellyG

‎08-14-2019 08:31

I want them to own up to the issue. To change the website to water resistant.

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‎08-14-2019 22:53

In response to SheJ71

‎08-14-2019 22:53

As far as I am aware Fitbitbhave never claimed waterproof for any of their trackers. It is water resistant to 50m

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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