help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue connecting Versa with Strava

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2019 03:28

‎08-19-2019 03:28

Hi,

 

I’ve connected my Versa with Strava on the Fitbit app, it also comes up as linked with my Fitbit on the Strava iOS (iPhone X) app as well.

 

However, when I click on the Strava app on my Fitbit Versa itself, it still asks me to link my account with Strava, even though I have done so already?

 

Any help? Thanks. 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-23-2019 17:34 - edited ‎08-25-2019 15:08

‎08-23-2019 17:34 - edited ‎08-25-2019 15:08

Welcome to the Fitbit Community, @jordmarley. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with Strava. Thank you for your troubleshooting efforts. I recommend following the instructions from this help article: How do I set up and troubleshoot apps on my Fitbit device? You can also double check the steps to set up the Strava app in this article. 

 

Please keep me posted.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes