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Latest Update

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‎11-01-2023 07:52

‎11-01-2023 07:52

I’ve noticed a lot of complaints since the latest update.

My watch is not staying charged now and my screen touch no longer works. I restarted my watch using the button several times and changed the screen background no luck.

Any advice?

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‎11-01-2023 21:08

‎11-01-2023 21:08

Hi @Kidmom-Fitmom - these symptoms are generally indicative of a watch fault.

The only option is a factory reset using the button but it may not help or even succeed.

Contact customer support chat via the Fitbit App for help with that.

Author | ch, passion for improvement.

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