Hi, did you try to clean the left button. you can use a tooth pricker for that to remove dust or use compressed air to blow it clean? Regarding not be able to swipe up: normally I would advice you to reboot your Versa, but:
1. You'll need a functioning left button for this, or
2. You can shutdown your Versa by going to settings, scroll down to about and scroll down untill you see shutdown. But in order to restart you Versa, you will, again, need a functioning left button. If cleaning does not help at all, please contact Customer Support: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs . Good luck and Happy Holidays
