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Loses Bluetooth connection

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‎09-03-2018 05:31

‎09-03-2018 05:31

I bought 2 Versa trackers in April and one has no problem with syncing but mine has a problem with syncing. It keeps losing connection. I have to constantly uninstall and reinstall and restart the Fitbit. I am getting really frustrated. I would like it to be replaced, so how to we start this process. Thank you

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‎09-03-2018 06:36

‎09-03-2018 06:36

What phone are you using?

To arrange a replacement you need to contact Support (link in my signature) - it is up to them whether to replace or not.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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