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Losing all stats

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‎04-25-2018 17:29

‎04-25-2018 17:29

Anyone else keep losing all stats? I reconnect to wifi and then they reappear. It just did it again. I shut it off and gonna charge it all night and see how that goes. Hopefully it doesn't keep doing this. 

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‎04-26-2018 01:47

In response to Ver0B8519

‎04-26-2018 01:47

Try restarting your Versa. If that doesnt fix it maybe try a different clock face. Are the stats there in the Today app?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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‎04-25-2018 18:03

‎04-25-2018 18:03

Watch says zero stepsWatch says zero steps

 

App says otherwise.App says otherwise.

 

 

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‎04-26-2018 01:47

In response to Ver0B8519

‎04-26-2018 01:47

Try restarting your Versa. If that doesnt fix it maybe try a different clock face. Are the stats there in the Today app?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-26-2018 04:38

In response to NellyG

‎04-26-2018 04:38

@NellyG wrote:

Try restarting your Versa. If that doesnt fix it maybe try a different clock face. Are the stats there in the Today app?

Yeah. I turned it off, restarted, charged completely. Then I changed the watch face and it's been fine since. I guess the "glitch" clock face really had a glitch😂. Thanks. 

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