help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Losing sleep tracking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2018 04:14

‎08-29-2018 04:14

My Versa sometimes doesn't "start" the sleeping or has gaps.  Two examples:

1. go to bed at 2300 and next day it shows slept 3 hours, 1.5 hours of "blank" and then another 2 hours or so

2. go to bed at 2200 but "sleeping" doesn't start till 2400 - knowing I didn't "thrash" in bed for two hours.

 

Any thoughts on why it is "losing" these Sleep tracking times?

Best Answer
0 Votes
1 REPLY 1

‎08-30-2018 07:02 - last edited on ‎10-18-2025 10:54 by Fitbit Moderator

‎08-30-2018 07:02 - last edited on ‎10-18-2025 10:54 by Fitbit Moderator

It's great to see you around @dhthinker.

Regarding the sleep information that your Versa is registering, are you waking up at some point? Keep in mind that if you move a lot, your watch will think that you still awake and won't be able to recognize when you actually go to bed. I recommend taking a look at the help article What should I know about sleep stages?, where you will be able to see how your Versa registers this information.

Catch you later. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes