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Versa didn't sync with app

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‎08-29-2018 00:26

‎08-29-2018 00:26

Ive barely had this a week and having issues.  Today I walked over 10,000 steps... but my fitbit wouldn't sync with the app so it only shows 35 steps!! WTF!!? It keeps saying last sync was at 5:50AM!! Not a happy customer!! 

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‎08-30-2018 06:57

‎08-30-2018 06:57

A warm welcome to the Community @Insatiable1.

 

If your Versa isn't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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