Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Manually logged activity duplicated my information

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi, I logged a treadmill run workout yesterday and after completing it an additional workout labelled as run was logged in my activities. When I finished my treadmill workout 5,331 steps were logged. Then the run workout appeared and my step count increased by an additional 4,967 steps. The stats of the run workout are show a different time of day and the heart rate is no where near accurate.  I also have the auto recognition feature turned off for workouts. Any idea why this duplicate run is appearing after my all my treadmill workouts?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
5 REPLIES 5

A warm welcome to the Community @Jody12.

 

I personally don't recommend manually logging the activities "Run" or "Walk" since it might affect your information. Since you have, I recommend deleting those manually log activities. I recommend registering your information by selecting it directly from the Versa. For more information about this, take a look at the help article How do I track my exercise and activities with Fitbit?.

 

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

Sorry @AlejandraFitbit I didn't use the correct wording.  I selected the treadmill workout directly through the Versa.  I monitored the step count throughout my run on the treadmill as I was aiming to surpass the 10,000 steps that day.  Once I reached past the 10,000 steps mark I ended my treadmill workout.  Immediately following that when I looked at my activities an additional 4,967 steps was added to my day as a "Run" on my exercise tracking bumping my daily steps up to 18,000 plus steps.  To me it looks like it almost duplicated my "Treadmill" workout as a "Run" workout.

Best Answer
0 Votes

Thanks for the clarification @Jody12. Could you please provide me with some screenshots of this information by following the instructions provide in this post?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

Screenshot_20180606-074025.pngScreenshot_20180606-074016.pngScreenshot_20180606-074004.png

 

These are three examples of the Run activity being added to my exercises after a Treadmill exercise activity is logged 

Best Answer
0 Votes

Hi,  Did you solve this?

I am having the same issues!

Best Answer
0 Votes