help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite. How do I know I migrated to Google?

4 hours ago - last edited 46m ago by Fitbit Moderator

4 hours ago - last edited 46m ago by Fitbit Moderator

How do I know I migrated to Google with my Versa Lite

 

Moderator edit: clarified subject.

Best Answer
Labels:
0 Votes
2 REPLIES 2

3 hours ago

3 hours ago

@LJPG    Do you have a gear icon or a profile picture/initials in the upper right of your Fitbit app?  If you see a gear icon, then you still have a Fitbit account and you need to migrate.  You will see a profile picture or your initials if you have a Google account.  If you have gear, tap not it.  You should see this at the top of the page:

IMG_0012.jpeg

If you don't see this, then your phone is too old.  Your phone needs Android 11 or iOS 16.4 minimum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

47m ago

In response to LZeeW

47m ago

Hi @LJPG. A warm welcome to the community. 

Thanks for sharing your concerns with the Google account migration.

Please try to follow the suggestions provided by @LZeeW. 

If you have more questions and if you'd know more information, take a look at the following help article: 

How to move your Fitbit Account to a Google Account. 

Thanks for the help provided @LZeeW. 

Best Answer
0 Votes