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Music and syncing issues

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‎06-20-2018 09:27 - last edited on ‎06-21-2018 04:29 by Moderator Alum

‎06-20-2018 09:27 - last edited on ‎06-21-2018 04:29 by Moderator Alum

Frustrated. Had the Versa for 4 days. Worked good for first two.

  • Then tried to add music. What a joke. Only have 6 songs loaded. Can’t figure out how to do more.
  • Then Versa wouldn’t sync back to phone. Finally got that working.
  • Now it’s been 24 hots and Versa won’t sync or stay connected to Bluetooth.

 

I thought this was going to be my favorite Fitbit and I have had nothing but frustration. Can someone help me with all this?

 

 

Moderator edit: subject for clarity

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‎06-21-2018 04:31 - last edited on ‎10-28-2025 04:41 by Fitbit Moderator

‎06-21-2018 04:31 - last edited on ‎10-28-2025 04:41 by Fitbit Moderator

It's great to see around @LisaB71.

I will be glad to help you with the issues you have been experiencing with your Versa, thanks for troubleshooting this by yourself.

Please take a look at the following help articles and follow the instructions provide there.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer