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Music from Versa shuts down

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Successfully paired multiple headphones with my Versa, but none play music for more than 8 minutes before I have to restart the music app and the headphones. Different tracks so isn't the music. Multiple headphones, so not those (they work with everything else). Not a Bluetooth conflict because I'm without my phone.

 

Anyone else having this issue?

 

Using Tzumi in-ear, Monster i-Sport, and a pair of JVC on-ear phones.

 

 

Moderator Edit: Updated Subject For Clarity

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I love my Versa and had no problems with it until I added music. Not only is it choppy while listening, it completely shuts down after about 3 songs and then reboots and I have to start playing it again. I thought it was the heat outside today walking, but I was just inside exercising and it did the same thing. I also had problems getting the music on it as it was shutting down. I didn’t have this problem before music was added. I have an iPhone 8 so I used my iTunes files. 

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Hi @HBCanuck and @TabbyCat5677, welcome aboard to the Fitbit Community and my apologies for the late response. I took the liberty to merge your posts as you are experiencing the same behavior with the Fitbit Versa.

 

In this case my first recommendation is to use your Versa in the same side of the Bluetooth receiver of your headphones. Usually the receiver is where is located the manual controls or the blinking led. May vary depending of the headphones brand.

 

If the issue continues, please try the suggestions of my friend @HeydyF, recommended here.

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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