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My Fitbit Versa will not charge. Received as s gift Mother’s Day.

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‎08-03-2018 12:23

‎08-03-2018 12:23

My Fitbit Versace will not charge.  Received as a gift on Mother’s Day.  

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‎08-03-2018 12:37

‎08-03-2018 12:37

Hi, @Brendabrownison! A couple of suggestions. First, make sure when you are putting it in the charger, the charge points on the tracker line up with those on the charger. Next, try plugging the charger into a different outlet or USB port.

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