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My Fitbit Versa will not turn on

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‎07-26-2019 21:55 - last edited on ‎07-27-2019 08:18 by Fitbit Moderator

‎07-26-2019 21:55 - last edited on ‎07-27-2019 08:18 by Fitbit Moderator

My Fitbit versa will not turn on.

 

 

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‎07-27-2019 08:17

‎07-27-2019 08:17

@tholla welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on.

 

I would like to know if it turns on or vibrates when you put it in the charging cable.

 

In the meantime, please follow the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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