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My Versa 2 button is not working

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‎03-23-2021 01:15 - last edited on ‎03-23-2021 12:46 by Fitbit Moderator

‎03-23-2021 01:15 - last edited on ‎03-23-2021 12:46 by Fitbit Moderator

My button on the side is not working and its stuck on a different time screen and when I touch the screen it says off hours,and i cannot get it to do anything else..help

 

Moderator edit: updated subject for clarity

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‎03-23-2021 12:45

‎03-23-2021 12:45

Welcome to the Fitbit Community @Kezzap.

 

Thank you for the information provided.

 

I just noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

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