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My Versa 2 doesn't turn on

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‎06-07-2021 20:42 - last edited on ‎06-08-2021 19:05 by Fitbit Moderator

‎06-07-2021 20:42 - last edited on ‎06-08-2021 19:05 by Fitbit Moderator

I allowed my versa 2 to go completely dead as I wasn't near a charger. I had it plugged in all night and it won't turn on now.... can someone help? It's literally 2 months old 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-08-2021 19:01

‎06-08-2021 19:01

Welcome to the Fitbit Community, @mkavulic77.

 

I'm sorry to hear that your Fitbit Versa 2 is not working. Thank you for the information provided.

 

Please follow the troubleshooting steps in this article.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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