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My Versa 2 screen fell off.

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‎03-01-2021 16:48 - last edited on ‎03-01-2021 18:17 by Fitbit Moderator

‎03-01-2021 16:48 - last edited on ‎03-01-2021 18:17 by Fitbit Moderator

My screen just fell off! It seems to be working but WT*. I wore it in the shower. I just bought it in late July. Any suggestions???

 

Moderator edit: updated subject for clarity

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‎03-01-2021 18:16

‎03-01-2021 18:16

Welcome to the Fitbit Community @Churdfoley.

 

I'm sorry to hear about your damaged Fitbit Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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‎03-02-2021 05:12

‎03-02-2021 05:12

This happened to me as well. I didn’t even get my watch wet. The faceplate just came unglued and Fitbit only offered me a discount on a new watch, even though it’s clear this is due to poor manufacturing on their part and not misuse on my part 

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‎03-02-2021 11:03

In response to JKiss21

‎03-02-2021 11:03

Welcome to the Fitbit Community @JKiss21.

 

Our team is constantly working to improve our products and services. The feedback from Fitbit users is highly appreciated.

 

See you around.

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