help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 3 Screen has fallen out

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2023 16:05 - last edited on ‎06-03-2023 17:13 by Fitbit Moderator

‎06-03-2023 16:05 - last edited on ‎06-03-2023 17:13 by Fitbit Moderator

Hi, I bought my versa 3 on Amazon smack on 2 years ago, it's been going so well but my screen randomly came off today and I don't know if I have a warranty or not. I was wondering if I could get it fixed or sent a replacement if I am eligible under warranty. Thanks all. 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-03-2023 17:35 - edited ‎06-03-2023 17:45

‎06-03-2023 17:35 - edited ‎06-03-2023 17:45

Welcome to the Fitbit Community, @xameelouu. I'm sorry to hear that your Versa 3 screen come off. 

You can check our Warranty here.

I've created a case on your behalf and a Customer Support representative will contact you soon. 

Please check your email.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-03-2023 17:35 - edited ‎06-03-2023 17:45

‎06-03-2023 17:35 - edited ‎06-03-2023 17:45

Welcome to the Fitbit Community, @xameelouu. I'm sorry to hear that your Versa 3 screen come off. 

You can check our Warranty here.

I've created a case on your behalf and a Customer Support representative will contact you soon. 

Please check your email.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes