02-26-2019 11:13
02-26-2019 11:13
My versa is not turning on(black/blank screen), but the hr lights are blinking.
Its barely 2months I started using it.
HELP!!!!!!!!
02-26-2019 11:30
02-26-2019 11:30
Try restart.
also, remove your device from fitbit app. And remove known entry from your phone Bluetooth settings.
02-26-2019 11:47
02-26-2019 11:47
It's not turning on
02-26-2019 12:33
02-26-2019 12:33
It's a common issue and Fitbit support will just have you run around in circles before filing a warranty claim. Don't waste your time and return the watch ASAP. Mine lasted about a month and I wasted at least 5 hours of my time on this forum and with Fitbit support before I was told my watch is a dud and not covered by warranty.
02-28-2019 06:54
02-28-2019 06:54
Try hard reset by the buttons. If it’s unable boot still after, return it to the manufacturers.
Hold all 3 buttons for about 15 seconds, until the Fitbit logo appears.