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My Versa Is Dead

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My versa is not turning on(black/blank screen), but the hr lights are blinking. 

Its barely 2months I started using it.

HELP!!!!!!!!

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4 REPLIES 4

Try restart.

 

also, remove your device from fitbit app. And remove known entry from your phone Bluetooth settings. 

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It's not turning on 

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It's a common issue and Fitbit support will just have you run around in circles before filing a warranty claim.  Don't waste your time and return the watch ASAP.   Mine lasted about a month and I wasted at least 5 hours of my time on this forum and with Fitbit support before I was told my watch is a dud and not covered by warranty.

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Try hard reset by the buttons. If it’s unable boot still after, return it to the manufacturers.

 

Hold all 3 buttons for about 15 seconds, until the Fitbit logo appears.

 

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