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My Versa restarts randomly

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‎03-06-2020 13:49 - last edited on ‎03-07-2020 04:14 by Fitbit Moderator

‎03-06-2020 13:49 - last edited on ‎03-07-2020 04:14 by Fitbit Moderator

My versa restarts randomly through out the day. I'm not sure how many times it does it but my battery is draining fast because of it. Any ideas anyone?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎03-07-2020 04:13

‎03-07-2020 04:13

@Hillbutt, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it restarts randomly and the battery drains.

 

Please restart your watch manually as described in this help article. After this, try the tips listed in this help page. These tips are helpful in order to improve the battery life of your Fitbit Versa.

 

Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎03-16-2020 04:23

In response to JuanJoFitbit

‎03-16-2020 04:23

I have tried restarting it manually a couple of different times. Now it is just locked into a continually repeating restart cycle and is virtually useless 😡

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‎03-18-2020 10:08

In response to atilla1357

‎03-18-2020 10:08

Any help on this issue?  It is really becoming a problem

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